Harvester in hot water with customers over huge salad bar change

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Harvester in hot water with customers over huge salad bar change

The popular family restaurant chain has said a salad option will still be available with meals, but diners will be barred from piling up their own

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The popular family restaurant chain has said a salad option will still be available with meals, but diners will be barred from piling up their own plates. Instead, they will have to queue to be served by a member of staff. 

Popular items favourites such as bacon bits, olives and beetroot chunks also appear to have been ditched as rising costs put pressure on the viability of the previously all-you-can-eat facility, Wales Online reports.

One customer of a restaurant in Sussex, said: “We’ve always loved going to Harvester as a family, but this has made us think again. The salad bar is one of the best parts. I don’t like having to point and ask for my scoops of coleslaw, sweetcorn and thousand island sauce.

“When we complained we were told it was a company-wide measure caused by rising costs. It feels like the death of a Great British institution.”

Other fans took to social media to complain, with one diner stating they were planning to boycott the chain until the facility is reinstated.

For almost four decades, Harvester has claimed it provides “the nation’s favourite salad bar”, telling customers: “Pile your bowl high and take as many trips as you like.” Changes were first noticed when dining restrictions were introduced at the start of the Covid pandemic and it removed self-service tongs.

However, Harvester insisted it was looking at ways to improve the facility for customers.

The brand stated: “We’re currently researching how to give our guests the best version of the unlimited salad bar in 2022 and beyond. We’re looking at consumer feedback, speaking to our teams across the UK, hygiene monitoring results and salad item supply as part of the process and hope to update Harvester’s salad bar fans with any changes in the coming weeks.”



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